If you are not fit enough to come to the surgery and feel that you need a home visit please telephone before 10:00 if at all possible. If you call later in the day you are likely to have to wait much longer to see the doctor and it may not be possible to see the doctor of your choice.
Since the 1st April 2005, you have not been registered with a particular doctor but the practice. The doctors now share their workload and it may not be possible for the doctor you have traditionally regarded as your GP to perform a home visit.
House calls are only intended for the very ill or housebound patients. There are very few illnesses made worse by a short car journey and surgery consultations allow doctors to see more patients and offer better facilities for examination and treatment.
If you are requesting a home visit, the receptionist will ask for some details of your problem so that the doctor can prioritise his visits and attend to the more urgent problems first, then plan his route to the other destinations. If you feel the problem is urgent please say so and give your reasons.
It is a great help to us if you can give clear directions if your home is not easily identified. We appreciate it if your house has a name, or number, which is clearly visible from the road, particularly at night when an outside light should be left on. Otherwise there may be an unnecessary delay in finding the house.
If you cannot decide if you need a home visit, please telephone and ask for advice.
IF YOU FEEL IT IS A DIRE EMERGENCY OR ACCIDENT, PLEASE TELEPHONE 999 FOR AN AMBULANCE.